1. Order item of
your choice
At iAssure Transaction Assurance, we make it easy for you to order exactly what you want with just a few clicks. Whether you're looking for the latest gadgets, fashion trends, or home essentials, our platform ensures a smooth and hassle-free shopping experience.
2. Generate payment guarantee on iAssure
We take the security and trust of your online transactions seriously. By generating a payment guarantee, your funds will be held securely in an escrow account with protection and oversight under the regulatory framework of the Bank of Ghana until the vendor delivers the order. Payment is only released to the vendor after you receive what you ordered.
3. Confirm delivery and contact info
At iAssure Transaction Assurance, we prioritize the smooth completion of transactions. Our delivery confirmation process ensures that you provide a precise location of where the item will be delivered and who should receive the order if you are not the receiving party.
4. Vendor dispatches order
At iAssure, we ensure our vendors dispatch orders efficiently and securely without compromise. Vendors are guaranteed peace of mind with our in-transit insurance cover against damage or loss to items during delivery. For added transparency, the iAssure Platform facilitates seamless communication between buyers and vendors, ensuring that all orders are handled professionally, and buyers can track their purchases every step of the way.
5. Item delivered to buyer and validated
Our robust validation protocols guarantee that vendors will receive payment for all items successfully delivered. Validation ensures that the item delivered matches the order description.
6. Payment released to vendor
At iAssure, we ensure a smooth and secure payment process for vendors. Once the buyer confirms they’ve received the product as advertised and are satisfied, we promptly release the payment to the vendor.
7. Refund to customer on failed transaction
If for any reason the vendor fails to deliver as advertised and the final determination is a buyer refund, we will refund the money immediately without delay. Yes we will!